About me
I'm Karthikeya Surabhi, a Senior Engineering Manager at Freshworks, leading the Search and Foundational Services team. I own the search infrastructure and core platform services behind Freshworks products, operating at billions of reads per month across petabyte-scale data. My focus is on running search reliably at this scale — balancing relevance, latency, and cost in production. I'm especially drawn to the hard tradeoffs that come with operating search systems at scale, which is what brings me to OpenSearch Conf.
